We offer a full refund for any cancellation request made at least 2 business days before your class start date. If you’ve registered through PayPal your refund will be given minus our PayPal fees for processing. Refund requests can be made by emailing kelly@welltrainedfamilydog.com or calling/texting the office at 316-755-2839.
Refunds are processed immediately upon request if they meet our refund policy criteria.
Classes at Family Dog Training & Behavioral Center fill up quickly and limited space is available. We cannot process refunds requested less than 2 business days before your class start date. Registering for class fills up a space and late cancellations, or lack of attendance, do not allow us time to fill the class with another waiting attendee. When registering for a class you are securing a space that cannot be filled by another once class has begun.
Therefore, we regret that we are unable to refund class fees once class has commenced. If something unexpected makes it impossible for you to continue with class, we will do our best to accommodate you in an upcoming class, space permitting, or through private training services.
